Terms of Service

1. Business Information

Welcome to Daily Essentials East. Throughout these Terms, the terms “we”, “us”, and “our” refer to Daily Essentials East London Ltd.

• Headquarters: 297 Bethnal Grn Rd, London E2 6AH, United Kingdom
• Phone Support: +44 20 7749 0772
• Email Address: contact@dailyessentialseast.com
• Website: https://dailyessentialseast.com/

2. Use of the Website

• You are at least 18 years old or have permission from a parent or legal guardian.
• You will use the website only for lawful purposes.
• You will not interfere with the website’s functionality or security.
• You will not attempt unauthorized access to systems or data.
• We reserve the right to suspend or terminate access if these Terms are violated.

3. Products & Services

• Product descriptions and images are provided for informational purposes.
• Colours and appearances may vary depending on device settings.
• Products may become unavailable without notice.
• We reserve the right to modify or discontinue products at any time.
• Pricing or product information errors may be corrected when identified.

4. Orders

• Customers must provide accurate and complete information.
• Orders are subject to stock availability and verification.
• Orders suspected of fraud may be cancelled.
• An order confirmation email will be sent after a successful purchase.

5. Pricing & Payments

• All prices are displayed in GBP (£).
• Payments are processed securely through trusted providers.
• We do not store complete payment card information.
• Prices may change without prior notice.

6. Shipping & Delivery

Orders are generally processed and delivered within 4–10 business days, depending on availability and destination. Delivery estimates may be affected by:

• Courier delays
• Weather conditions
• Public holidays
• Unexpected logistical circumstances

Delivery estimates are not guaranteed and may vary.

7. Returns & Refunds

• We offer a 30-day return policy for eligible products.
• Items should be unused and in original packaging.
• Returns must comply with our Refund & Return Policy.
• Approved refunds will be issued to the original payment method.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, branding, and design elements, is the property of Daily Essentials East or its licensors. Unauthorized reproduction, distribution, or commercial use is prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, Daily Essentials East shall not be liable for:

• Indirect or consequential losses.
• Loss of profits, revenue, or business opportunities.
• Loss of data arising from website use.

Nothing in these Terms excludes rights that cannot legally be excluded under UK law.

10. Third-Party Services

Our website may contain links to third-party websites, applications, or services. We are not responsible for the content, policies, or practices of third-party providers.

11. Privacy

Personal information is processed in accordance with our Privacy Policy and applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.

12. User Conduct

• Do not use the website for unlawful activities.
• Do not upload malicious software or harmful code.
• Do not interfere with website functionality.
• Do not attempt unauthorized access to systems.

Violations may result in restricted access or legal action.

13. Governing Law

These Terms are governed by the laws of the United Kingdom. Consumer rights remain protected under applicable UK legislation, including the Consumer Rights Act 2015.

14. Changes to These Terms

We may update these Terms of Service periodically. Changes become effective immediately upon publication on this page.